Reference

How We Handle Your Personal Information

We keep this page short and clear so you know exactly what data arjuna4d collects, why we collect it, and how you can ask us to change or remove it.

Data CollectionE-Wallet RecordsAccount RightsLive casino and slots

Browse the Lobby Read FAQ

What This Privacy Policy Covers

arjuna4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to every interaction you have with arjuna4d — from the moment you open an account through to withdrawal requests processed via DANA, OVO or GoPay. We collect only what we need to verify your identity, process payments, and keep your account secure.

1
That means your name, email address, phone number, device identifiers, IP address, and transaction history. We do not sell this information to third parties or use it for purposes outside platform operation and compliance. Your payment data — the wallet IDs tied to DANA, OVO or
2
GoPay transactions — is stored in encrypted form and accessed only when processing a deposit or withdrawal you initiate. Session data such as login timestamps, device type and browser version helps us detect unauthorised access and improve the mobile experience for you, whether you are in
3
Makassar or anywhere else in Indonesia where access is permitted by local law. We retain personal data only as long as your account is active or as required by applicable regulation in eligible regions. Once you close your account and request deletion, we begin the removal
4
process for non-regulatory data within the timeframe described in the retention section below. If local law requires us to hold certain records longer, we will tell you which records and why.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage What We Store

Every layer of your data lifecycle — collection, storage, access, and deletion — follows a specific internal process. Below are the six areas that matter most when you think about your privacy on arjuna4d. We designed each one around the principle that you should control your own information, and we should hold only what is necessary to operate your account.

Encryption at Rest

All personal and payment data sits behind encryption. Your DANA, OVO or GoPay wallet identifiers are never stored in plain text, and internal access requires multi-factor authentication from authorised staff only.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how pages load on mobile devices. You can disable non-essential cookies from the banner on your first visit without affecting core account functions.

Account Security

Two-factor verification protects login. If someone attempts access from an unrecognised device, we freeze the session and send a confirmation prompt to your registered phone number before anything proceeds.

Data Retention

Active account data stays as long as your account is open. After closure, non-regulatory records enter a deletion queue. Transaction logs required by applicable law in eligible regions may be held longer — we disclose which ones on request.

Third-Party Sharing

We share data only with payment processors (DANA, OVO, GoPay) to complete your transactions and with security vendors for fraud detection. No advertising networks receive your personal information from us.

Your Rights and Requests

You can ask for a full copy of your data, request corrections, or demand deletion of non-essential records. Submit through live chat, email, or the in-account form. We respond to all privacy requests and confirm completion.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to know what data we hold, request a correction, or ask for deletion, you have three ways to reach our privacy team. Each channel can handle data-subject requests — pick whichever suits you. We aim to acknowledge every privacy request promptly and resolve straightforward queries without unnecessary back-and-forth.

Live Chat Open the chat widget from any page on arjuna4d. Tell the agent your request is about personal data and they will route you to the privacy queue. You can do this on mobile mid-session without leaving the lobby.

Email Send your request to the address listed in your account settings. Include your registered phone number or wallet ID so we can locate your record quickly. We confirm receipt and provide a reference number for tracking.

Account Settings Log in, head to profile, and use the data-request form built into your dashboard. This lets you download a copy of your stored data or flag specific fields for correction directly from your device.

Common Questions About Your Data on arjuna4d

These are the questions our support team fields most often about privacy, data handling, and your rights. Each answer gives you the practical detail so you know exactly where you stand.

We collect your name, email, phone number, and the wallet ID you use for DANA, OVO or GoPay deposits. We also log your device type and IP address at registration to help secure your account from the start.

Wallet identifiers and transaction records are encrypted at rest. We never store full payment credentials in plain text. Access to these records is restricted to authorised personnel with multi-factor authentication.

No. We do not provide personal data to advertising networks. Data leaves our system only when a payment processor like DANA, OVO or GoPay needs it to complete a transaction you initiated, or when a security vendor checks for fraud.

Yes. Log into your account, open the profile section, and use the data-request form. You can also request a copy through live chat or email. We compile the file and make it available for download once identity is confirmed.

Head to your profile settings and edit fields directly where the platform allows. For fields that are locked after verification — like your registered name — submit a correction request through live chat or the data-request form.

Non-regulatory data enters a deletion queue once your account closure is confirmed. Records that applicable law in eligible regions requires us to retain will stay encrypted and inaccessible to general staff until the retention period ends.

We use session cookies for login persistence and analytics cookies to monitor page-load performance on mobile. You can decline non-essential cookies from the banner shown on your first visit without losing core functionality.

We monitor login attempts by device fingerprint and location. If a session originates from an unrecognised device, it is frozen immediately and a verification prompt is sent to your registered phone number before access is granted.

Use the live chat privacy queue, send an email from your registered address, or submit via the in-account data-request form. All three channels reach the same privacy team and you will receive a reference number for tracking.

The policy applies uniformly to all account holders. However, data retention periods and specific rights may vary depending on local law in your region. Where differences exist, we disclose them in response to your data request.

How We Handle Your Personal Information

How We Protect and Manage What We Store

Encryption at Rest

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Your Rights and Requests

How to Reach Us About Your Data

Common Questions About Your Data on arjuna4d

01 What personal data does arjuna4d collect when I register?

02 How is my payment information stored?

03 Does arjuna4d share my data with advertisers?

04 Can I download a copy of all data you hold on me?

05 How do I correct inaccurate information in my account?

06 What happens to my data if I close my account?

07 Does arjuna4d use cookies, and can I opt out?

08 How does arjuna4d detect unauthorised access to my account?

09 Who can I contact specifically about a privacy concern?

10 Does this policy apply differently depending on where I am in Indonesia?

Related pages